Política de reembolso

Three ways to request a return and receive your return authorization. 

Log into your account on our website and go to orders. You can request a return right there.

Email info@ilinewyork.com

Call 212-679-3990

If an item is defective or damaged in shipping, we will issue a pre-paid return shipping label. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice. Returns must be made within 30 days of the ship date. For packages damaged in shipping or defective items, we require that you contact us within 5 days of delivery.

All items in the Warehouse Sale Section are FINAL Sale. No returns or refunds.