Shipping policy

All orders are processed within 1 - 2 business days (excluding weekends and holidays) after receiving your order confirmation email. If your order cannot be shipped within 2 days, we will contact you by email. You will receive another notification when your order has shipped which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Currently, we ship to the USA and Canada. We hope to add international shipping in the near future.

Free shipping on retail orders $100+ shipped to the United States

$5 shipping on retail orders under $100 shipped to the United States

$30 shipping on all retail orders shipped to Canada

If you have not received your order within 5 days of receiving your shipping confirmation email, please contact us at info@ilinewyork.com with your name and order number, and we will look into it for you.